Legal Agreement
Terms and Conditions
Welcome to CallExa. These terms outline the rules and regulations for the use of our services. By using our platform, you agree to comply with these terms.
Last Updated: February 15, 2026
User Protection
20 min read
1. Acceptance of Terms
By downloading, installing, accessing, or using the Callexa mobile application ("the App", "Application", or "Service"), you ("User", "you", or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions ("Terms"), our Privacy Policy, Security Policy, and Data Retention Policy, all of which are incorporated herein by reference.
If you do not agree to these Terms, you must immediately cease all use of the App, delete it from your device, and not attempt to access its features. Continued use of the App following any posted modification constitutes your acceptance of the revised Terms.
These Terms apply to all visitors, users, and others who access or use the App, whether as a personal user or a registered Business Account holder.
2. Eligibility and Age Requirements
You must be at least thirteen (13) years of age to use the App. If you are under the age of majority in your jurisdiction (typically 18 years of age), you must have the express consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
By using the App, you represent and warrant that:
- You are at least 13 years of age;
- You have the legal capacity to enter into a binding agreement;
- You are not barred from receiving services under the laws of the applicable jurisdiction;
- You will use the App only for lawful purposes and in accordance with these Terms.
3. License Grant
Subject to your compliance with these Terms, Callexa grants you a revocable, non-exclusive, non-transferable, limited, royalty-free license to download, install, and use the App on a device owned or controlled by you, strictly in accordance with these Terms and any usage rules established by the applicable app store (Apple App Store or Google Play Store).
This license is granted for:
• Personal, non-commercial use on your personal mobile device; or
• Commercial use, solely if you have registered a verified Business Account and have accepted any applicable subscription or service-level agreement.
License Restrictions
This license does not include any right to modify, adapt, sublicense, sell, resell, transfer, assign, or otherwise dispose of the App or any portion thereof. You may not create derivative works based on the App, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App, except as permitted by applicable law.
4. User Accounts and Registration
4.0 Anonymous and Guest Mode (No-Signup Use)
Callexa permits users to access most of the App's core services, including dialer operations, caller identification, local spam flagging, and local text messaging, without requiring account registration or sign-up. If you choose to use the App in guest mode, no account-based credentials are created, and all data remains local on your device. To access complete premium features (such as business listings, cloud synchronization, backup, and public badges), you must create a registered account.
4.1 Personal Accounts
To access certain features of the App, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
4.2 Business Accounts
Businesses seeking to create a verified listing within the App must register a Business Account. Business Account holders agree to:
- Provide truthful, complete, and current business information including legal business name, registered address, category, and contact details;
- Submit valid verification documentation (such as a business license or tax registration certificate) upon request;
- Not impersonate another business entity or engage in misleading commercial practices;
- Comply with all applicable laws governing commercial communications and consumer protection;
- Accept full responsibility for all content posted under the business profile.
4.3 Account Security
You must notify us immediately at support@callexa.app of any unauthorized use of your account or any other security breach. We cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation. We reserve the right to disable any user account at any time if, in our opinion, you have violated any provision of these Terms.
4.4 Account and Data Deletion Requests
You may terminate and delete your registered Callexa account at any time. Account deletion can be triggered directly in the App under Account Settings or through our web platform at: https://www.callexa.app/delete-account. Upon processing, all cloud-stored account metadata, business listings, and directories will be deleted as set forth in our Account Deletion Policy.
5. Default Phone and SMS Handler Functionality
Callexa is designed and intended to serve as the primary (default) Phone application and SMS/MMS messaging application on your mobile device. By setting Callexa as your default handler, you acknowledge and agree to the following:
- Callexa will manage the routing, display, and processing of all incoming and outgoing calls and SMS/MMS messages on your device;
- Setting Callexa as the default handler grants the App access to your device's call state, call logs, and messaging data as described in the Privacy Policy;
- You retain the ability to revert this setting at any time through your device's system settings (Settings > Apps > Default Apps or equivalent);
- Removing the default handler permission will significantly impair the App's core functionality but will not delete any stored data from your device;
- Callexa integrates with system-level telephony frameworks (such as Google's Telecom framework on Android and Apple's CallKit framework on iOS) to display calls natively on your device interface.
Important Notice
As the default phone handler, Callexa will have access to all communications passing through your device's standard telephony channels. We strongly recommend reviewing our Privacy Policy to understand how this data is collected, processed, and protected.
5.0.1 Emergency Calling (E911) Limit
Callexa's custom VoIP calling tools are not a replacement for traditional voice services. VoIP calling does not support dialing emergency services (such as 911, 112, or 999). All emergency calls are automatically routed to your device's native carrier dialer and system Telecom network. You must maintain standard cellular telephone connectivity to ensure emergency calling capability.
5.1 Application Permissions and Device Features
To provide calling, messaging, local directory search, background keep-alives, and spam alert overlays, the App requests specific permissions on your Android device as declared in the manifest. These permissions (including camera, audio recording, media storage, background execution, and lock-screen overlays) are detailed in our App Permission Policy. By using the App and granting these permissions, you acknowledge that you agree to our practices surrounding the access, storage, and processing of related device hardware and features.
You can find the full list of requested permissions, technical justifications, and instructions on how to manage or revoke them in the app-permissions-policy.txt document, which is incorporated by reference into these Terms.
5.2 User-Generated Content & Zero-Tolerance Statement
Callexa features verified business directory listings and spam reporting channels. We maintain a zero-tolerance policy towards objectionable content, harassment, bullying, or abusive behavior. Any user who submits objectionable materials, fakes identities, or violates our Community Guidelines will be immediately suspended. Users can flag any offensive business listings or comments directly in-app. Callexa will moderate and review all user-submitted flags within 24 hours of report, removing objectionable content and blocking access to offending users.
6. Acceptable Use Policy
You agree to use the App only for lawful purposes and in accordance with these Terms. You agree that you will not, under any circumstances:
- Use the App to transmit any unsolicited or unauthorized advertising or promotional material (spam);
- Use the App to harass, abuse, stalk, threaten, defame, or otherwise harm any other person;
- Use the App to engage in any unlawful surveillance or monitoring of another individual without their explicit consent;
- Use the App to transmit, distribute, or store material that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable;
- Attempt to gain unauthorized access to any portion of the App, any other accounts, or any computer systems or networks connected to the App;
- Use any robot, spider, scraper, or other automated means to access the App;
- Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
- Interfere with or disrupt the integrity or performance of the App or the data contained therein;
- Use the App in any manner that could disable, overburden, damage, or impair the App or its servers;
- Violate any applicable local, state, national, or international law or regulation.
7. Intellectual Property Rights
The App, including its entire contents, features, functionality, design elements, underlying source code, algorithms, databases, and associated intellectual property, are owned by Callexa (developed by Inflancer Technologies) and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
The Callexa name, logo, trademarks, service marks, trade names, and the look and feel of the App are the exclusive property of Callexa and may not be used without prior written permission. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the App.
User-generated content submitted through the App (such as business profile information) is and remains your property. By submitting such content, you grant us a worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, modify, adapt, publish, and display such content solely for the purpose of operating and improving the App.
8. Third-Party Services and Links
The App may integrate with or contain links to third-party services, websites, or content that are not owned or controlled by Callexa. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services. We do not warrant the offerings of any of these entities or their websites.
The App integrates with the following third-party services as part of its core operations:
| Third-Party Service | Purpose and Data Accessed |
|---|---|
| Firebase (Google) | Crash reporting, analytics, and app performance monitoring |
| Apple CallKit / Google Telecom | System-level call management and native call UI integration |
| PushKit (Apple) | VoIP push notifications for incoming call alerts (iOS only) |
| Google Play Services | Device integrity verification and notification delivery (Android only) |
9. Disclaimer of Warranties
THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CALLEXA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
- Any warranty that the App will meet your requirements or be available on an uninterrupted, secure, or error-free basis;
- Any warranty regarding the accuracy, reliability, quality, or completeness of any content or information provided through the App;
- Any warranty that defects in the App will be corrected;
- Any warranty that the App or the servers that make it available are free of viruses or other harmful components.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CALLEXA, ITS PARENT COMPANY INFLANCER TECHNOLOGIES, OR ANY OF ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:
- Any indirect, incidental, special, consequential, punitive, or exemplary damages;
- Loss of profits, revenue, data, goodwill, business, or anticipated savings;
- Loss or corruption of data or information;
- Business interruption or loss of business opportunity;
- Any damages resulting from unauthorized access to or alteration of your transmissions or data;
- Any content received through the App, or any harm resulting from your reliance on such content;
- Any failure or delay in the App's performance;
11. Indemnification
You agree to defend, indemnify, and hold harmless Callexa and its parent, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the App.
12. Termination
These Terms are effective until terminated by either you or Callexa. Your rights under these Terms will terminate automatically without notice from us if you fail to comply with any provision of these Terms. You may also terminate these Terms by uninstalling the App from all your devices and ceasing all use.
Upon termination of these Terms:
• The license granted to you in Section 3 will terminate immediately;
• You must cease all use of the App and delete all copies of the App from your devices;
• All provisions of these Terms that by their nature should survive termination shall survive.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in the governing jurisdiction.
Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute informally by contacting us at legal@callexa.app.
14. Modifications to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes by posting the updated Terms within the App with a new "Last Updated" date. Your continued use of the App after the effective date of any changes constitutes your acceptance of the modified Terms.
15. General Provisions
Severability. If any provision of these Terms is found to be invalid, the remaining provisions will continue in full force and effect.
Waiver. No waiver of any provision of these Terms shall be deemed a further or continuing waiver.
Entire Agreement. These Terms, together with our Privacy Policy, Security Policy, and Data Retention Policy, constitute the entire agreement between you and Callexa.
Contact. For questions about these Terms, please contact us at:
legal@callexa.app.
Thank you for your trust
By using CallExa, you agree to these terms. We are committed to providing you with the best experience possible.
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