Legal & Compliance Center

Official agreements, privacy documentation, security protocols, and operational frameworks.

Terms and Conditions

Last updated: February 15, 202620 min read

1. Acceptance of Terms

By downloading, installing, accessing, or using the Callexa mobile application ("the App", "Application", or "Service"), you ("User", "you", or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions ("Terms"), our Privacy Policy, Security Policy, and Data Retention Policy, all of which are incorporated herein by reference. If you do not agree to these Terms, you must immediately cease all use of the App, delete it from your device, and not attempt to access its features. Continued use of the App following any posted modification constitutes your acceptance of the revised Terms. These Terms apply to all visitors, users, and others who access or use the App, whether as a personal user or a registered Business Account holder.

Callexa Compliance: This section is legally binding. Please read carefully.

2. Eligibility and Age Requirements

You must be at least thirteen (13) years of age to use the App. If you are under the age of majority in your jurisdiction (typically 18 years of age), you must have the express consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using the App, you represent and warrant that:

  • You are at least 13 years of age;
  • You have the legal capacity to enter into a binding agreement;
  • You are not barred from receiving services under the laws of the applicable jurisdiction;
  • You will use the App only for lawful purposes and in accordance with these Terms.
Callexa Compliance: This section is legally binding. Please read carefully.

3. License Grant

Subject to your compliance with these Terms, Callexa grants you a revocable, non-exclusive, non-transferable, limited, royalty-free license to download, install, and use the App on a device owned or controlled by you, strictly in accordance with these Terms and any usage rules established by the applicable app store (Apple App Store or Google Play Store). This license is granted for: - Personal, non-commercial use on your personal mobile device; or - Commercial use, solely if you have registered a verified Business Account and have accepted any applicable subscription or service-level agreement. License Restrictions This license does not include any right to modify, adapt, sublicense, sell, resell, transfer, assign, or otherwise dispose of the App or any portion thereof. You may not create derivative works based on the App, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App, except as permitted by applicable law.

Callexa Compliance: This section is legally binding. Please read carefully.

4. User Accounts and Registration

4.1 Personal Accounts To access certain features of the App, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate. You are responsible for safeguarding your account credentials and for all activities that occur under your account. 4.2 Business Accounts Businesses seeking to create a verified listing within the App must register a Business Account. Business Account holders agree to:

  • Provide truthful, complete, and current business information including legal business name, registered address, category, and contact details;
  • Submit valid verification documentation (such as a business license or tax registration certificate) upon request;
  • Not impersonate another business entity or engage in misleading commercial practices;
  • Comply with all applicable laws governing commercial communications and consumer protection;
  • Accept full responsibility for all content posted under the business profile.
Callexa Compliance: This section is legally binding. Please read carefully.

4.3 Account Security

You must notify us immediately at support@callexa.app of any unauthorized use of your account or any other security breach. We cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation. We reserve the right to disable any user account at any time if, in our opinion, you have violated any provision of these Terms.

Callexa Compliance: This section is legally binding. Please read carefully.

5. Default Phone and SMS Handler Functionality

Callexa is designed and intended to serve as the primary (default) Phone application and SMS/MMS messaging application on your mobile device. By setting Callexa as your default handler, you acknowledge and agree to the following: - Callexa will manage the routing, display, and processing of all incoming and outgoing calls and SMS/MMS messages on your device; - Setting Callexa as the default handler grants the App access to your device's call state, call logs, and messaging data as described in the Privacy Policy; - You retain the ability to revert this setting at any time through your device's system settings (Settings > Apps > Default Apps or equivalent); - Removing the default handler permission will significantly impair the App's core functionality but will not delete any stored data from your device; - Callexa integrates with system-level telephony frameworks (such as Google's Telecom framework on Android and Apple's CallKit framework on iOS) to display calls natively on your device interface. Important Notice As the default phone handler, Callexa will have access to all communications passing through your device's standard telephony channels. We strongly recommend reviewing our Privacy Policy to understand how this data is collected, processed, and protected.

Callexa Compliance: This section is legally binding. Please read carefully.

6. Acceptable Use Policy

You agree to use the App only for lawful purposes and in accordance with these Terms. You agree that you will not, under any circumstances:

  • Use the App to transmit any unsolicited or unauthorized advertising or promotional material (spam);
  • Use the App to harass, abuse, stalk, threaten, defame, or otherwise harm any other person;
  • Use the App to engage in any unlawful surveillance or monitoring of another individual without their explicit consent;
  • Use the App to transmit, distribute, or store material that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable;
  • Attempt to gain unauthorized access to any portion of the App, any other accounts, or any computer systems or networks connected to the App;
  • Use any robot, spider, scraper, or other automated means to access the App;
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
  • Interfere with or disrupt the integrity or performance of the App or the data contained therein;
  • Use the App in any manner that could disable, overburden, damage, or impair the App or its servers;
  • Violate any applicable local, state, national, or international law or regulation.
Callexa Compliance: This section is legally binding. Please read carefully.

7. Intellectual Property Rights

The App, including its entire contents, features, functionality, design elements, underlying source code, algorithms, databases, and associated intellectual property, are owned by Callexa (developed by Inflancer Technologies) and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. The Callexa name, logo, trademarks, service marks, trade names, and the look and feel of the App are the exclusive property of Callexa and may not be used without prior written permission. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the App. User-generated content submitted through the App (such as business profile information) is and remains your property. By submitting such content, you grant us a worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, modify, adapt, publish, and display such content solely for the purpose of operating and improving the App.

Callexa Compliance: This section is legally binding. Please read carefully.

8. Third-Party Services and Links

The App may integrate with or contain links to third-party services, websites, or content that are not owned or controlled by Callexa. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services. We do not warrant the offerings of any of these entities or their websites. The App integrates with the following third-party services as part of its core operations:

Third-Party ServicePurpose and Data Accessed
Firebase (Google)Crash reporting, analytics, and app performance monitoring
Apple CallKit / Google TelecomSystem-level call management and native call UI integration
PushKit (Apple)VoIP push notifications for incoming call alerts (iOS only)
Google Play ServicesDevice integrity verification and notification delivery (Android only)
Callexa Compliance: This section is legally binding. Please read carefully.

9. Disclaimer of Warranties

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CALLEXA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
  • Any warranty that the App will meet your requirements or be available on an uninterrupted, secure, or error-free basis;
  • Any warranty regarding the accuracy, reliability, quality, or completeness of any content or information provided through the App;
  • Any warranty that defects in the App will be corrected;
  • Any warranty that the App or the servers that make it available are free of viruses or other harmful components.
Callexa Compliance: This section is legally binding. Please read carefully.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CALLEXA, ITS PARENT COMPANY INFLANCER TECHNOLOGIES, OR ANY OF ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, punitive, or exemplary damages;
  • Loss of profits, revenue, data, goodwill, business, or anticipated savings;
  • Loss or corruption of data or information;
  • Business interruption or loss of business opportunity;
  • Any damages resulting from unauthorized access to or alteration of your transmissions or data;
  • Any content received through the App, or any harm resulting from your reliance on such content;
  • Any failure or delay in the App's performance;
Callexa Compliance: This section is legally binding. Please read carefully.

11. Indemnification

You agree to defend, indemnify, and hold harmless Callexa and its parent, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the App.

Callexa Compliance: This section is legally binding. Please read carefully.

12. Termination

These Terms are effective until terminated by either you or Callexa. Your rights under these Terms will terminate automatically without notice from us if you fail to comply with any provision of these Terms. You may also terminate these Terms by uninstalling the App from all your devices and ceasing all use. Upon termination of these Terms: - The license granted to you in Section 3 will terminate immediately; - You must cease all use of the App and delete all copies of the App from your devices; - All provisions of these Terms that by their nature should survive termination shall survive.

Callexa Compliance: This section is legally binding. Please read carefully.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in the governing jurisdiction. Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute informally by contacting us at legal@callexa.app.

Callexa Compliance: This section is legally binding. Please read carefully.

14. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes by posting the updated Terms within the App with a new "Last Updated" date. Your continued use of the App after the effective date of any changes constitutes your acceptance of the modified Terms.

Callexa Compliance: This section is legally binding. Please read carefully.

15. General Provisions

Severability. If any provision of these Terms is found to be invalid, the remaining provisions will continue in full force and effect. Waiver. No waiver of any provision of these Terms shall be deemed a further or continuing waiver. Entire Agreement. These Terms, together with our Privacy Policy, Security Policy, and Data Retention Policy, constitute the entire agreement between you and Callexa. Contact. For questions about these Terms, please contact us at: legal@callexa.app.

Callexa Compliance: This section is legally binding. Please read carefully.

Privacy Policy

Last updated: February 15, 202615 min read

1. Introduction and Scope

Welcome to Callexa, a smart phone and messaging application developed by Inflancer Technologies. We are committed to safeguarding the privacy of our users and to ensuring complete transparency about how personal data is collected, used, stored, shared, and protected. Our Core Privacy Principle The majority of your communications data — including your call logs, SMS messages, and contacts — is processed locally on your device and is never transmitted to or stored on our external servers. We are committed to data minimization.

Callexa Compliance: This section is legally binding. Please read carefully.

2.1 Data Processed Locally on Your Device

As the default phone and SMS handler, the following data is accessed and processed entirely on your device to provide the App's core functionality. This data is not transmitted to our servers:

Data TypeWhy It Is Accessed
ContactsTo display caller names, photos, and contact details during calls and in your call log and messaging inbox.
Call LogsTo read and write your device's call history so it is visible within the App's call log screen.
SMS / MMS MessagesTo enable you to read, compose, send, receive, and manage text and multimedia messages within the App.
Phone / SIM NumberTo identify the active SIM card(s) for call routing and multi-SIM management.
Network / Call StateTo detect incoming and active calls, network signal strength, carrier name, and connection type.
Callexa Compliance: This section is legally binding. Please read carefully.

2.2 Business Account Data

If you choose to register a Business Account for the purpose of creating a verified business listing visible to other Callexa users, we collect and store the following information on our servers:

  • Business name, legal entity type, category, and description;
  • Primary email address and business phone number(s);
  • Business physical address and geographic coordinates for map listing;
  • Verification documents (business license, certificates, tax numbers);
  • Profile image and cover photo or banner image.
Callexa Compliance: This section is legally binding. Please read carefully.

3. Legal Basis for Processing

Depending on your jurisdiction, we rely on the following legal bases to process your personal data:

Legal BasisApplication
Performance of ContractProcessing necessary to deliver the App's core features (e.g., managing calls, SMS).
Legitimate InterestsCrash reporting and anonymized analytics to maintain App security and performance.
Legal ObligationCompliance with applicable laws, court orders, or regulatory requirements.
ConsentFor any optional features or data processing (e.g., optional cloud backup).
Callexa Compliance: This section is legally binding. Please read carefully.

5.1 Android Permissions

The App requires the following device permissions to function on Android:

PermissionPurposeRequired?
READ_CONTACTS / WRITE_CONTACTSDisplay and manage contact names and detailsMandatory
READ_CALL_LOG / WRITE_CALL_LOGDisplay and manage your call historyMandatory
READ_SMS / SEND_SMS / RECEIVE_SMSRead, send, and receive SMS/MMS messagesMandatory
CALL_PHONE / ANSWER_PHONE_CALLSInitiate and answer phone calls within the AppMandatory
READ_PHONE_STATEDetect incoming calls and read device/SIM statusMandatory
SYSTEM_ALERT_WINDOWDisplay the Caller ID overlay screenMandatory
CAMERAScan QR codes or capture profile imagesOptional
Callexa Compliance: This section is legally binding. Please read carefully.

5.2 iOS Permissions

The App requires the following device permissions to function on iOS:

PermissionPurposeRequired?
Contacts (NSContactsUsageDescription)Access address book to display caller namesMandatory
Microphone (NSMicrophoneUsageDescription)Enable voice audio for phone callsMandatory
Push NotificationsDeliver incoming call alerts and message notificationsRecommended
VoIP Background Mode (PushKit)Receive calls in backgroundMandatory (VoIP)
Callexa Compliance: This section is legally binding. Please read carefully.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Your RightDescription
Right of AccessRequest a copy of the personal data we hold about you.
Right to RectificationRequest correction of inaccurate or incomplete data.
Right to ErasureRequest deletion of your personal data from our servers.
Right to PortabilityRequest a machine-readable export of your data.
Right to ObjectObject to our processing based on legitimate interests.
Right to Withdraw ConsentWithdraw consent at any time.
Callexa Compliance: This section is legally binding. Please read carefully.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: - Email: privacy@callexa.app - Support: support@callexa.app

Callexa Compliance: This section is legally binding. Please read carefully.

Security Policy

Last updated: February 15, 202610 min read

1. Our Security Commitment

At Callexa, protecting the security of your communications and personal data is a foundational priority. We recognize that as a default phone and SMS handler, we occupy a position of significant trust. Security by Design Callexa is built on a "privacy and security by design" principle. Wherever possible, data is processed locally on your device and never leaves it. When data must be transmitted to our servers, it is encrypted in transit and at rest using modern cryptographic standards.

Callexa Compliance: This section is legally binding. Please read carefully.

2. Technical Security Measures

2.1 Data Encryption All data transmission between the App and our backend servers uses TLS version 1.2 or higher. Sensitive data stored locally on your device is secured using platform-native encryption mechanisms (Android Keystore, iOS Keychain). 2.2 Authentication and Access Controls We enforce strict access controls: Multi-Factor Authentication (MFA) for administrative access, principle of least privilege, and cryptographically signed tokens.

Callexa Compliance: This section is legally binding. Please read carefully.

4. Vulnerability Reporting

We value the contributions of security researchers. If you believe you have discovered a security vulnerability, please report it to us via email at: security@callexa.app. We commit to acknowledging receipt within 72 hours and working transparently to resolve the issue.

Callexa Compliance: This section is legally binding. Please read carefully.

Data Retention Policy

Last updated: February 15, 20268 min read

2. Local Device Data

The majority of data handled by Callexa resides on your device. You retain full and direct control over this data.

Data CategoryRetention Period
SMS / MMS MessagesStored on device indefinitely until you delete them.
Call LogsStored on device indefinitely until you delete them.
ContactsStored in system contact database. Managed by you.
App SettingsRetained until you clear app data or uninstall.
Callexa Compliance: This section is legally binding. Please read carefully.

3. Server-Side Data Retention

The following categories of data are stored on our servers:

Data CategoryRetention Period
Business Profile DataDuration of active account + 30 days.
Verification DocumentsDuration of verified status + 5 years for audit.
Anonymized Spam DatabaseRetained indefinitely to improve detection.
Crash ReportsRetained for 90 days for troubleshooting.
Callexa Compliance: This section is legally binding. Please read carefully.

App Store Declarations

Last updated: February 15, 202612 min read

Google Play Store Declarations

Callexa requests access to sensitive permission groups as a default phone dialer and SMS handler.

Data TypeCollected? / Shared? / Encrypted?
ContactsProcessed locally only / Not shared / N/A
SMS & MMSProcessed locally only / Not shared / N/A
Call LogsProcessed locally only / Not shared / N/A
Device / App IDsCollected for crash reporting / Not shared / Yes
Callexa Compliance: This section is legally binding. Please read carefully.

Apple Info.plist Usage Descriptions

Usage description strings for iOS users:

KeyRequired Description String
NSContactsUsageDescriptionCallexa accesses your contacts to display caller names and photos.
NSMicrophoneUsageDescriptionCallexa requires microphone access to enable voice audio during calls.
Callexa Compliance: This section is legally binding. Please read carefully.

Contact & Glossary

Last updated: February 15, 20265 min read

Contact Information

Departments and contact emails for Callexa:

Department / PurposeContact
General Supportsupport@callexa.app
Legal & Terms Inquirieslegal@callexa.app
Privacy Rights Requestsprivacy@callexa.app
Security Vulnerability Reportssecurity@callexa.app
Business Account Supportbusiness@callexa.app
Callexa Compliance: This section is legally binding. Please read carefully.

Glossary of Key Terms

Definitions for commonly used terms:

TermDefinition
App / ApplicationThe Callexa mobile software application.
CallKitApple's framework for native calling integration.
Default HandlerApp designated to manage calls or SMS.
GDPRGeneral Data Protection Regulation (EU).
VoIPVoice over Internet Protocol.
Callexa Compliance: This section is legally binding. Please read carefully.